Impact Area: Director Lucha Lunako NPC
Expansion Location: Johannesburg
Tumi has worked for two major banks as a Business/Process Analyst and has extensive experience in process mapping and documenting process manuals. She also has experience in Six Sigma and Operations management. Tumi successfully transitioned into BBBEE after joining Simanye in 2018 to document processes. She then realised that in order to ensure seamless processes, she would have to engage with clients and various stakeholders to ensure success.
Tumi is mostly interested in efficiencies in business operations and removing wasted activities to ensure that clients receive excellent customer service. Tumi enjoys engaging with various stakeholders and providing solutions that will work for both the client and the stakeholder. She is encouraged by creating a work culture that everyone can enjoy and at the same time produce results.
Her background in BBBEE funding led to an interest in joining the Non Profit Company that Lucha Lunako had launched which focuses on implementing the various youth development programmes and making a difference in the lives of young people.
To include the corporate perspective in the work that Lucha Lunako does to ensure we don’t forget that we have clients who are depending on us. To ensure clients that fund our youth initiatives get the service that they pay for in terms of Learnerships and YES Youth programmes that we run.